Why is emotional intelligence important when I’m dealing with an intercultural environment?

Authors including Veiga (2010), Calero (2012) and Catret (2006) state that in order to achieve success in different academic, professional and social contexts, one not only needs a set of skills and knowledge, but also the ability to adapt to and deal with the circumstances and demands of a constantly changing environment. This means that we must invest time and effort in learning how to coexist in society.

We believe that emotional intelligenceis a fundamental factor of optimum coexistence, since building it enables us to get along well in different contexts.

Therefore, emotional intelligence can be described as an array of non-cognitive attitudes, competencies and skills that influence one’s ability to succeed in coping with environmental demands. This enables one to identify needs according to the interpersonal context and adapt his or her response to it, in the same way in which contexts adapt to the characteristics of the individuals they encompass.

Considering that the environments in which we find ourselves vary widely, whether due to age, gender, social class or ideology, especially these days when we are seeing more globalization and an exponential increase in cultural diversity, both domestically and internationally, it is important to point out that successful relationships with our different peer groups and with people from different cultures depend to a great extent on an ability to deal positively with differences, whether they be cultural, racial, religious or ethnic (Fantini, 2000).


Magister Catherine Joseph Rubio